Contact
Get in touch.
Capitun is a small, family-run online business — we don't have a shop open to the public. You can reach us directly by email or phone, and we personally read and reply to every message. Our trading address below is used for stock storage and correspondence only, and is not open for visits.
Phone
+44 7512 379551Customer service hours
Mon–Fri · 9:00–17:00
We personally answer emails and calls during these hours. Messages received outside these times are answered on the next working day.
Trading address
Not open to the public
CapitunUnit 5 Southgate
Morecambe, LA3 3PB
United Kingdom
Used for correspondence and returns only — please don't visit in person.
We're a husband-and-wife team and we personally handle every message — no call centres, no scripts. Please don't send returns without contacting us first; our Returns Policy explains how to get a prepaid label.
Before you contact us
Many of the most common questions are already answered on the pages below — often the quickest way to get what you need.
- FAQAnswers on ordering, payment, delivery, returns and who we are.
- Track your orderEnter your order number and email to see your delivery status.
- Shipping PolicyUK delivery times, dispatch process and what to do about a delayed parcel.
- Returns & Refunds14-day free returns by prepaid label, refunded within 7 days.