We’re Here to Help
Have a question about a product, your order, delivery, or returns?
Our customer support team is happy to help. Send us a message and we’ll do our best to respond as quickly as possible during our support hours.

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Get in Touch
Customer Support
Email
support@capitun.shop
For questions about products, orders, delivery, returns, or any other enquiry, please contact us by email.
Phone
+44 7512 379551
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM

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Our Address
Capitun
Unit 5 Southgate
Morecambe
LA3 3PB
United Kingdom

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Send Us a Message
Please complete the form below and provide as much information as possible so we can assist you efficiently.
Full Name
Your name
Email Address
Your email address
Order Number
If your enquiry is regarding an existing order, please enter your order number.
Subject
What can we help you with?
Message
Please tell us how we can help.
[Send Message]

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How Can We Help?
Product Questions
Need more information about a product or its specifications? Contact our team before placing your order.
Order Support
If you have already placed an order, please include your order number so we can locate your order more efficiently.
Delivery Questions
If you have a question about delivery or the status of your order, we’re happy to assist.
Returns & Refunds
For information about returning an item or requesting a refund, please review our Returns & Refunds Policy or contact our support team.

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Before Contacting Us
For faster assistance with an existing order, please include:
Your full name
Order number
Email address used at checkout
A brief description of your enquiry
If your enquiry concerns a product, including the product name can also help us respond more efficiently.

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Frequently Asked Questions
Where can I find information about delivery?
Please visit our Delivery Information page for details about processing and estimated delivery times.
How can I request a return?
Please review our Returns & Refunds page for information about our return process and eligibility.
I have not received my order. What should I do?
Please contact us with your order number and we’ll help you check the status of your order.
Can I ask about a product before ordering?
Yes. If you need clarification about a product, please contact our support team before placing your order.

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We’re Happy to Help
At Capitun, we aim to provide a straightforward and helpful shopping experience.
Whether you are considering a purchase or need assistance with an existing order, our team is here to help.
Customer Support
support@capitun.shop
+44 7512 379551
Monday – Friday | 9:00 AM – 5:00 PM